Privacy Policy

ARTICLE 1 – IDENTITY OF THE DATA CONTROLLER

This privacy policy applies to the website operated by:

Noémya
Address: 15 rue de la Rouge Porte, Halluin, 59250
Email: noemyashop@gmail.com

The data controller for personal data is:
Mya Lecomte

ARTICLE 2 – PERSONAL DATA COLLECTED

As part of your use of our website, we collect certain personal data about you.

When you place an order or create a customer account, we collect, among other things, your first and last name, postal address, email address, telephone number, as well as the information necessary for billing and order tracking. This data is essential for processing your order, ensuring product delivery, managing any returns, issuing refunds, and responding to your customer service inquiries.

When you browse the site, certain data may also be automatically collected, such as your IP address, the type of browser used, your operating system, the pages viewed, and the time spent on the site. This information is used for statistical purposes, to improve the user experience, optimize the site's performance, and ensure its security.

The data collected is strictly necessary for the proper functioning of the site and the execution of the services offered.

ARTICLE 3 – LEGAL BASIS FOR PROCESSING

In accordance with the General Data Protection Regulation (GDPR), the processing is based on:

The execution of a contract (order)
Your consent (newsletter, marketing)
Legitimate interest (security, site improvement)
Legal obligations (invoicing, accounting)

ARTICLE 4 – USE OF DATA

The personal data collected on our site is used exclusively for the operation of our online store for women's clothing and accessories.

They allow us, in particular, to process and ship your orders, to track deliveries, to manage returns and refunds, to contact you if needed regarding your order, and to respond to your requests addressed to customer service.

Your information may also be used to improve our website, analyze the performance of our services, and optimize the user experience.

With your prior consent, we may send you marketing communications, such as newsletters, promotional offers, or information about new products in the shop. You can withdraw your consent at any time by clicking the unsubscribe link in our emails or by contacting us at noemyashop@gmail.com.

Under no circumstances will your personal data be sold, rented or transferred to third parties for commercial purposes.

ARTICLE 5 – WEBSITE HOSTING (SHOPIFY)

Our shop is hosted by:

Shopify Inc.
151 O'Connor Street, Ottawa, Ontario K2P 2L8, Canada

Your data is stored on Shopify's secure servers.

Shopify applies PCI-DSS security standards for the protection of payment data.

For more information:
https://www.shopify.com/legal/privacy

ARTICLE 6 – PAYMENTS

Payments are secured via:

Shopify Payments
Bank cards
PayPal (if applicable)

Bank details are not stored by our store.
They are processed securely in accordance with PCI-DSS standards.

ARTICLE 7 – DATA SHARING

The personal data collected may only be transmitted to service providers strictly necessary for the operation of the online store and the execution of the services offered.

This may include payment providers, carriers responsible for delivering orders (such as Mondial Relay, Colissimo or any other carrier used), logistics management tools, applications installed on the Shopify platform or our accounting providers.

These service providers act as subcontractors and are only authorized to use your personal data to the extent strictly necessary for the performance of their tasks. They are contractually obligated to guarantee the confidentiality and security of the data transmitted to them.

Your data is never sold, transferred or transmitted to third parties for commercial purposes.

Certain data may also be disclosed if required by law or as part of a legal or regulatory obligation.

ARTICLE 8 – DATA RETENTION

Personal data is kept for a period strictly necessary for the purposes for which it was collected, in accordance with applicable regulations.

Order and customer data is kept for a maximum period of five (5) years from the last business interaction.

Billing and accounting data are kept for a period of ten (10) years, in accordance with legal accounting and tax obligations.

Data used for commercial prospecting purposes is kept until you withdraw your consent or for a maximum period of three (3) years from the last contact from you.

After these periods, the data is securely deleted or anonymized.

ARTICLE 9 – YOUR RIGHTS (GDPR)

In accordance with regulations, you have the following rights:

Right of access
Right of rectification
Right to delete
Right to restriction of processing
Right to object
Right to portability

You can exercise your rights at any time by writing to:

📧 noemyashop@gmail.com

You also have the right to lodge a complaint with the CNIL.

ARTICLE 10 – COOKIES

When you browse our site, cookies may be installed on your device (computer, tablet or smartphone).

A cookie is a small text file placed on your device when you visit a website. It allows the website to recognize your browser for a limited time and improve your user experience.

The cookies used on our site serve several purposes: to ensure the proper functioning of the site (shopping cart management, customer account login, security), to measure audience and analyze site traffic, and to personalize the content offered.

Some cookies are strictly necessary for the website to function and do not require your consent. Other cookies, particularly those related to statistics or marketing, are only placed after obtaining your consent via the cookie management banner.

You can change your preferences or disable cookies at any time via your browser settings. However, refusing certain cookies may impair the proper functioning of the site.

ARTICLE 11 – EMAIL MARKETING

With your prior consent, we may send you commercial communications by email, such as newsletters, promotional offers, information about new products or events related to the store.

These communications are sent only if you have expressly agreed to receive them, in particular when creating your account, placing your order or via a dedicated registration form.

You can unsubscribe at any time by clicking on the unsubscribe link at the bottom of each email or by contacting us at the following address: noemyashop@gmail.com.

Withdrawing your consent does not affect the legality of processing carried out before this withdrawal.

ARTICLE 12 – SMS MARKETING (if applicable)

If you sign up for our SMS communications:

We collect: